Author: Michelle

Choose how meals are reported in your kitchen reports

You can now customize the kitchen reports to specify which meals are included for arriving and departing guests. In our example below, you can see that this centre includes breakfast on the day of departure for their guests and not lunch. You can also see that any guests arriving that day are automatically included in the dinner count. It’s easy to customize reports to your specific needs. The result is that now you can pull kitchen reports which give you an accurate count for each meal.

So what does a new kitchen report look like?

You now see a quick summary of total guests expected for all meals when you run a standard kitchen report, including specified dietary needs. The example below shows what happens on a day when one program ends and another begins.

You can learn more when you view our help documentation here.

Set the start date(s) for your package programs

By managing what days a package program can begin, you can plan more effectively- and you may also increase your enrollment by providing less options. With this updated feature a package date program now excludes days of the week that a packaged retreat can start.

In the example below, Sunday through Wednesday are selected as days when a 3 day package program can NOT start. This means that anyone can arrive on a Thursday, Friday or Saturday and stay for 3 days.

Now when a client lands on your registration page, they can only select Friday through Saturday as start dates for their package program.

You can now select key information to appear on your booking calendar

You can now select specific information from questions you ask on your registration form to be displayed on your room booking chart.

In the visual below of one question from the questions database, you can see that medical conditions have been selected to display on the Room Bookings calendar.

When you go to the room bookings view, this is what you will see:

You can learn more when you view our help documentation here.

New room block feature

Our improved room block functionality means that you can now add room blocks that are connected with programs. When you add a new room block and link it to a program using lodging based pricing, your guests will only be given the choice to book rooms that are selected for that program.

Remember, when you create a room block, the dates must always match the dates of the program.

When you select the rooms you wish to reserve for that program, these rooms will be the only rooms that can be selected by guests when they register for that specific program.

This quick view room block page shows you which rooms have been booked for the room block connected to this program.

As you can see below, when you create this type of program restricted room block, it is not possible to book a triple room as this type of lodging has not been made available for this program.

You can always learn more when you view our help documentation here.

Apply early bird discounts to your program prices

You can now set dates for early bird discounts to begin and end. You can customize for each program a percentage or fixed amount for the early bird discount you are offering.

Note: this is a premium feature. To see if this is included in your plan, please view our package details. To add this feature to your plan, please contact us at support@retreat.guru.

To find out more, view the help documentation.

Change credit cards on file

You can now add and charge a new credit card to any registration.

To find out more, view the help documentation.