News

Improved Kitchen Reporting

Help your kitchen staff prepare for meals ahead of time. Now for individual Programs, you can specify which days your guests will need different meals at your Retreat Centre. And you can easily view a report of how many Breakfasts, Lunches and Dinners will be required on any given day or week.

Set the meals per day for a Program

View the Meal Summary Report

The Meals Summary will display how many Breakfasts (B), Lunches (L) and Dinners (D) are required on any date you specify. There’s a total for the day and a breakdown per Program.

Contact us to add this to your account.

Learn more about the feature in our Knowledge Base.

See Today’s Arrivals on the Dashboard

Enable your front desk staff to be more efficient. Now, when you log into Retreat Booking Guru you’ll see a list of today’s arrivals right on the Dashboard with a quick link to tomorrow’s arrivals.

Introducing Program Notes, for Event Management & Planning (Add-on)

Do you have a Florist that needs to put fresh flowers in the lobby on the first day of each Retreat? Or a Caterer that needs to deliver lunch at 11:30 on Tuesday to your main hall? Now with Program Notes, you can keep track of these internal event details for individual Retreats at your Centre.

This versatile feature could also be used to keep track of Volunteers or to note reminders for your staff.

Set Global Note Categories

Edit Notes per Program

View Notes Reporting

Contact us for pricing and to add this to your account.

Charge a Credit Card Fee or Service Fee

Some Retreat Centers get charged fees to process Credit Cards, or other forms of payment. You can now include a separate line item on your customers’ bills to indicate these charges and to recoup them from your customers.

Learn more about how to add this to your plan.

Read the Support Article for details.

Categorize Optional Items for improved reporting and taxes

Retreat Centres selling Optional Items on top of their Retreat Programs (like Massages, Airport Pickups etc.) can now assign them to different categories. Benefits include:

1. Taxes: Retreat Centres can specify different taxes for different Optional Items
2. Separate Reporting: Retreat Centres can keep track of how well different categories are doing (ie. create a report for all “Spa” Optional Items separate from “Transport” Optional Items).

Learn more about this new feature if you’re interested!

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Additional Registration-Notification Email Options

You now have the ability to set custom registration notification emails per-program. These options now include:

1. Standard Email Notification: This means upon registering your guest will receive your standard reg-email (found and created under Reg.Settings>Email).
2. Custom Email Notification: Using this option you can custom-build a registration notification email per-program.
3. No Email Notification: With this option upon registering your guest will not receive a registration notification email.

If you would like to learn more about this feature, click here.

Drag and Drop Room Changing

We have made it easier to move guests to a different room within the Room Booking Matrix.
Now you can simply click (and hold) on the guest you wish to move, and drag them up or down into a different room.

First:

and then:

Improved Lodging Ordering

You can now drag & drop your Lodging Types into the order of your choosing (just like Questions).

Custom Thank You Landing Page URL

You can now enter a custom URL to redirect people to a landing page of your choosing. After entering a custom URL a checkbox appears that allows you to bypass our Thank You page and go directly to the custom URL. When checked Google Analytics Ecommerce Tracking is not supported.

If left unchecked, they will see the Thank You page and then be redirected to the custom URL. You can also customize the Thank You page text in Reg. Setting -> General.

This is found within a Program, at the bottom of the Registration Options section.

Filter Transactions by Credit Card Type

You can now filter financial transactions by credit card type (and the credit card graphic appears in the list to identify at quick glance).