News

Feature Updates: November 2016

Multiple Pre-Arrival Emails

You now have the ability to create and automate multiple pre-arrival emails per-retreat. In the example below you can see two separate pre-arrival emails. One of these is set to be sent two weeks prior to the retreat starting, and the other is set to be sent one week before the program starts. This new feature helps save on admin time, and will also help your guests feel well supported and cared-for in the time leading up to their retreat.

 
Once a day, the system will go through all the Registrations and see if any guests need to be sent an email. Pre Arrival emails will only get sent out once per day, at a set time.

 

Nov 10 2016 Version 4.3

Improved Mobile Layout

This release includes cleaner displays, minor bug fixes, and a more elegant UI (user interface). Our intention is to have the mobile retreat.guru experience be as streamlined and simple as the webpage version; ensuring guests have a clear and enjoyable experience in finding and booking their retreats.

 

Feature Updates: October 2016

You can now add a button to mark a room as clean on the rooms list.

Discounted prices for Early Bird Pricing are now displayed with an attractive strike-through.

Improve UI and scrolling on the Registration list table. Now you can expand width of the columns and scroll horizontally to see all the information without having to click into each Registration individually

 

Add {{person_id}} and {{email}} to email template codes

Add post excerpt to the API

 

Oct 5th 2016 Version 4.0

FEATURES

Add the ability to create email templates. They can be entered in the reg. settings and they can be used on the registration edit screen and the bulk email.

Here is a help article on Email Templates

 

Add the ability to customize the text for dates on the registration form.

Refactor price add-ons and add them to the registration list filters.

                           

Feature Updates: September 2016

Sep 22nd 2016 – Version 3.9

FEATURES

A package date program can now exclude days of the week that it can’t start on

See the Help Article

*See below how the dates for Sundays and Mondays are disabled

 

You can now customize the meal report in Reg Settings->General to specify whether arriving or departing guests are included for specific meals.

 

MINOR FEATURES

When you change the dates of stay (on the registration edit screen), both package and fixed date types will now create an updated transaction (before it was just hotel dates).

 

WordPress 4.6 upgrade involved changing the way the datepicker works. This means that all dates in the system will look like this Sept 15, 2016 instead of 10/15/2016.

 

Add more information to Stripe transactions. All centers using stripe will now be able to see program ID and Name and registration ID in the Stripe Admin console.

When viewing the details of a transaction in the Stripe admin console, in the Connections section, you can see the additional info in the Customer name.

Feature Updates: August 2016

Choose how meals are reported in your kitchen reports

You can now customize the kitchen reports to specify which meals are included for arriving and departing guests. In our example below, you can see that this centre includes breakfast on the day of departure for their guests and not lunch. You can also see that any guests arriving that day are automatically included in the dinner count. It’s easy to customize reports to your specific needs. The result is that now you can pull kitchen reports which give you an accurate count for each meal.


So what does a new kitchen report look like?


You now see a quick summary of total guests expected for all meals when you run a standard kitchen report, including specified dietary needs. The example below shows what happens on a day when one program ends and another begins.

You can learn more when you view our help documentation here.


Set the start date(s) for your package programs

By managing what days a package program can begin, you can plan more effectively- and you may also increase your enrollment by providing less options. With this updated feature a package date program now excludes days of the week that a packaged retreat can start.


In the example below, Sunday through Wednesday are selected as days when a 3 day package program can NOT start. This means that anyone can arrive on a Thursday, Friday or Saturday and stay for 3 days.


Now when a client lands on your registration page, they can only select Friday through Saturday as start dates for their package program.


Feature Updates: July 2016

You can now select key information to appear on your booking calendar

You can now select specific information from questions you ask on your registration form to be displayed on your room booking chart.


In the visual below of one question from the questions database, you can see that medical conditions have been selected to display on the Room Bookings calendar.



When you go to the room bookings view, this is what you will see:


You can learn more when you view our help documentation here.


New room block feature

Our improved room block functionality means that you can now add room blocks that are connected with programs. When you add a new room block and link it to a program using lodging based pricing, your guests will only be given the choice to book rooms that are selected for that program.


Remember, when you create a room block, the dates must always match the dates of the program.


When you select the rooms you wish to reserve for that program, these rooms will be the only rooms that can be selected by guests when they register for that specific program.



This quick view room block page shows you which rooms have been booked for the room block connected to this program.


As you can see below, when you create this type of program restricted room block, it is not possible to book a triple room as this type of lodging has not been made available for this program.


You can always learn more when you view our help documentation here.


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"Our communication and efficiency has greatly improved with Retreat Booking Guru now that we have the ability to accept credit cards online and schedule automatic notification emails."

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Temple of the Way of Light

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