Category: Uncategorized

Balance Due available at a glance on the dashboard

An easier check-in process

Now you can see whether guests arriving today have a balance due, right on the dashboard.

Many retreat centers use the Retreat Guru dashboard to check-in guests and to see who’s arriving today. Now you’ll see right away whether you need to collect a payment from a guest during their check-in process.

INSERT PICTURE WHEN RELEASED

This feature was requested (voted on) by 6 customers in 2 months. We encourage you to add your voice to other feature requests by clicking on “Suggest a Feature” in your Retreat Booking Guru account.

Customize the Guest Statement per Program

Send professional invoices

Now you can update the way your guest statements look.

Instead of just using the default template, you can add your retreat center’s logo and branding, re-name the guest statement and add notes to it. And you can have a different guest statement for every retreat you run.

Learn how to make these customizations here.

GET CLOUD TO DO ONE WITH CSS AFTER LAUNCH

This feature was requested (voted on) by 24 customers. We encourage you to add your voice to other feature requests by clicking on “Suggest a Feature” in your Retreat Booking Guru account.

Improvements to the “Extra Nights” feature

Maximize occupancy and revenue with extra nights

Encourage guests to stay extra nights before & after their retreat: and now we’ve added new features to extra nights:

  1. Pick which retreats or programs you want to encourage guests to stay extra nights, and which ones you don’t
  2. Select the number of extra nights that a guest can stay, per program
  3. Specify the price of those extra nights per retreat

Learn how to use these new features here

Select the extra night settings per program

Guests can select their extra nights when they register for a retreat

This feature was requested (voted on) by 13 customers. We encourage you to add your voice to other feature requests by clicking on “Suggest a Feature” in your Retreat Booking Guru account.

Pre-populated waiver forms

Save time while checking-in your guests.

Do you have waiver forms that guests fill out and sign when they arrive at your retreat center?

You can now speed up the check-in process by printing batches of waiver forms with your guests’ personal info already filled out and ready for them to sign. This is especially helpful when big groups of guests show up at once.

Create 1 waiver form template and Retreat Booking Guru will print out individual waiver forms for each guest with their name, stay dates and any other information you specify already included. A signature is all that’s required from your guest!

Sample pre-populated waiver form:

Contact us to have this feature added to your account.

Get all the details of this feature and how to use it here.

Automatic post-departure emails to retreat guests

Stay in touch with your retreat guests after they leave

One of our most highly-requested features, Post-departure emails, is now available. Now you can create and schedule emails to automatically send to your guests before they arrive and after they depart.

Turn this feature on by logging into your Retreat Booking account > Reg. Settings > Email. Scroll down and change Post Departure Email from “Disabled” to “Enabled”. Don’t forget to Save! From this date on, guests that leave your retreat center will get a post-departure email.

Features:

  • Build customer advocacy & get feedback from your guests with a built-in “Share your experience” link to your listing on Retreat.Guru
  • Stay in touch with your guests after their retreat by scheduling multiple, customized post departure emails.
  • Specify the date emails will get sent out for each retreat you run

Email retreat participants after retreat ends

Customize Per Program

Post-departure emails work just like pre-arrival emails!

When you’re creating a Program, in the email tab, the standard post-departure email will be automatically be enabled. You have the option to further customize this email for this program and schedule multiple post-departure emails.

Your vote counts!

We heard loud & clear: 28 customers voted for this feature, so we built it. Add, comment and vote for other features you’d like to see us build in Retreat Booking Guru. Log into your Retreat Booking Guru account and click the “Suggest a Feature” button at the bottom of the left-side menu.

Other popular feature requests (as of Aug 15th, 2017):

  • Enhancing the Guest Statement (23 votes) – We’re working on it!
  • Room Occupancy Report (8 votes) – We’re working it!
  • Attaching documents to a registration (21 votes)

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