Split a registration into different rooms during a guest’s stay

Posted on by Andrea

Why we made this

Larger centers and centers that also operate like hotels often need to move guests from one room to another during their stay and have it tracked under one reservation.

With this new feature, one registration can occupy more than one room during their stay.  For example, a guest has booked for 12 days, they have booked a dorm for their 10 day retreat and have requested to upgrade to a deluxe private room for 2 days after the retreat.

The dates they stayed in each room will remain accurate in the room chart/inventory.

Benefits

  • More easily manage a guest who will be staying in multiple rooms during their stay
  • Easily offer room upgrades at any point during a guest’s stay

Learn more about how this works.

How to use this feature

Note: this functionality isn’t included in our base plans but can be added as part of the Complex Registrations Time-Saver Bundle. Check out our pricing page or contact us to learn more.