A better way to up sell customers when they register for your retreat
Now you can add a photo, title and description to optional items you sell on your registration forms.
Show off your spa treatments, optional excursions and airport transfers on your registration form. When your guests are already in the context of buying a retreat and are filling out your registration form you can show them other experiences they might want to add to their retreat to make it even better.
You can easily update optional items in the pricing section when editing or creating a program. For more info on how to use optional items, check out this help article.
This feature was requested (voted on) by 23 customers so we built it. We encourage you to add your voice to other feature requests by clicking on “Suggest a Feature” in your Retreat Booking Guru account.
We made financial reporting simpler & easier to understand
Now in Retreat Booking Guru, the transaction reporting summary is more intuitive and easy to use. You can see a total of all items sold during any time frame, broken down by category. Then separately you’ll see a summary of all discounts, taxes and payments made during that same time frame.
Track retreat revenue accurately (your accounts will love this)
Does the term “accrual accounting” mean anything to you? If it does, you’ll be excited to learn about our new Revenue Date Feature in transactions reporting. Even for non-accountants, this can be exciting.
Here’s how it works
Some accountants need to know when a service (ie. retreat or massage) was provided to a customer so that they can recognize the revenue for that service on the right day. To them, the day the service was purchased isn’t as relevant.
On November 10 a guest buys a retreat happening December 10-12. The revenue from that retreat should be recognized in December when the retreat actually happens (when the service is provided).
In this video (at minute 15), see the new reporting in action and learn more about it.
Try it out yourself by selecting “Revenue Dates” in your transactions reporting.
We’ve created a video tutorial on all the important basics of how to use Retreat Booking Guru software. Don’t worry when a new team member joins your Retreat Center (or if you’re feeling a little rusty) – we’ve got you covered.
If you are looking for help in specific areas (registrations, lodging, reports etc.) the video has been time-stamped here.